Our main priority during residents’ first three days at Yarl’s Wood is to ensure that they are able to settle, understand how to contact friends, family and legal support and that their welfare and health needs are met.
We have a comprehensive induction programme for all residents to follow during their first days at Yarl’s Wood. By guiding each resident through the same induction programme we ensure that we are providing everyone with equal access to information regarding their stay with us.
The induction programme introduces residents to: routines, rules and procedures designed to ensure that everyone is treated with respect and dignity at all times. During induction, information is given about mealtimes, activities, facilities available and methods of accessing welfare and support services.
Yarl’s Wood has a dedicated welfare officer to help residents with issues such as opening bank accounts and obtaining personal belongings left in the community. Our welfare officer can also provide information about legal services (such as finding a solicitor or contacting the Legal Services Commission). Appointments are not necessary and drop-in clinics are run Monday to Friday.
Freely available in our central library is a comprehensive list of contact details for solicitors specialising in Immigration Law. Our welfare officer is also able to provide contact details for legal organisations and law firms that may be able to provide further assistance to our residents.